our news

Online Payments
Dear Customers,

Please be advised that, as of 10 April 2023, the current utilities payments service on our Bank's Internet and Mobile Banking platforms will be temporarily suspended in order to better serve you. There is no change in other services offered through the aforementioned platforms.

We hope to serve you again soon with high quality and renewed products.

JSC Isbank Georgia

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Changes in the Operational Tariffs

Please be informed that starting from 1st of March, 2023 commission for outgoing GEL transfers will be:

  • GEL Transfers to other Banks from the Branch
    0.07%, Min. 1 GEL, Max. 200 GEL
  • GEL Transfers to other Banks from Digital Channels
    0.07%, Min. 1 GEL, Max. 100 GEL
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Plastic Cards
We would like to inform you, that in order to better serve your needs we temporarily seize providing Plastic Card services from February 1, 2023.
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Requirements related to international money transfers

According to the internal policy of Isbank Georgia it is not allowed to carry out transactions directly/indirectly related to the Islamic Republic of Iran, which also implies the transportation of goods through the territory of Iran and/or by means of transport registered in Iran (air, sea, land, railway), or settlements related to such goods/shipments, where the country of origin or transportation of the goods is Iran.


The Bank reserves the right to close the customer's accounts without prior notice in case of detection of the above transaction.


We would like to inform you that the bank is entitled, regardless of the amount of money, to request the following documentation to perform the crossborder payment:


  • invoice/contract;
  • Certificate of origin of the goods or other document that identifies the country of manufacture;
  • Transportation document.


Submission of documentation is mandatory in case of any currency transfer, if the country of the beneficiary’s bank is:

China - CN, Singapore - SG, India - IN, Hong Kong - HK, Iraq - IQ, Pakistan - PK, Malaysia - MY, Indonesia - ID, Philippines - PH, South Korea - KR, Taiwan - TW, United Arab Emirates - AE, Turkey - TR, Armenia - AM, Azerbaijan - AZ.


Transport document means transport documents related to the current transaction, such as:

- MBL ‒ A master bill of lading in case of transportation by sea;

- CMR ‒ Convention on the Contract for the International Carriage of Goods by Road;

- RWB ‒ railway transport document;

- MAWB ‒ air freight transport document.


The invoice / contract and the transportation document must be in accordance with each other, namely: both documents must contain the same consignee / buyer, sender / seller. If these two documents contain different parties, it is mandatory to present the HBL / FBL / HAWB ‒ domestic transportation document of the shipment ‒ the forwarder's domestic bill of lading.

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Changes in the Operational Tariffs

Please be informed that starting from 1st of August, 2022 comissions for outgoing TRY transfers will be:


To Türkiye İşbank Branches

  • From Branch: 80 TRY
  • From Internet/Mobile Banking: 50 TRY


To Other Banks

  • 6%, min. 250 TRY
  • Investigation/Amendment/Cancellation: 400 TRY
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Our Bank and related parties have no relationship with the institutions which have similar names with our Bank and which are referred to in the news that the UK is to impose sanctions on 5 Russian banks.
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BSTDB Scales Up Support for Georgian SMEs

31 December 2021- The Black Sea Trade and Development Bank (BSTDB) made available a EUR 7 million SME facility to Isbank, an existing BSTDB financial intermediary partner in Georgia. The facility will be used to support liquidity and working capital needs of small and medium-sized enterprises’ (SMEs), which are the main driver for economic growth and employment in the country.


Today’s agreement builds on the successful cooperation dating back to 2018, when BSDTB became the first IFI to partner with Isbank Georgia.


Commenting on the deal, Dmitry Pankin, BSTDB President, said: “We are delighted to teaming up again with Isbank, one of the largest private Turkish investors in Georgia, to help the bank grow and support its many SME customers. Providing financial support and liquidity to businesses, which remain credit-constrained under the on-going pandemic, is essential for generating employment, increasing export capacity and competitiveness and otherwise support economic growth”.


“We are proud to strengthen our partnership with BSTDB and sign the second Loan Agreement to finance SMEs in Georgia. This funding will contribute to reduce the SME finance gap that is especially important for the recovery efforts of businesses affected by the pandemic. At the same time, the long-term EUR 7 million funding will help Isbank Georgia to strengthen its financial positions and be more successful on the local market. We would like to thank BSTDB for this commitment and support”, commented Hakan Kural, Deputy Chief Executive Officer of Isbank Georgia.


JSC Isbank Georgia is operating in Georgia as a full subsidiary of Türkiye İş Bankası A.Ş., which is the largest private bank in Turkey. The bank serves commercial and individual clients with a wide variety of banking products and services. Isbank Georgia's priorities are to promote close commercial and business ties between Georgia and Turkey, in collaboration with the parent company, as well as to develop the Corporate and SME business in Georgia. More information on Isbank Georgia at


The Black Sea Trade and Development Bank (BSTDB) is an international financial institution established by Albania, Armenia, Azerbaijan, Bulgaria, Georgia, Greece, Moldova, Romania, Russia, Turkey, and Ukraine. The BSTDB headquarters are in Thessaloniki, Greece. BSTDB supports economic development and regional cooperation by providing loans, credit lines, equity and guarantees for projects and trade financing in the public and private sectors in its member countries. The authorized capital of the Bank is EUR 3.45 billion. BSTDB is rated long-term “A” by Standard and Poor’s,  “A2” by Moody’s and “A+” by the Russian credit rating agency ACRA. For information on BSTDB, visit



Haroula Christodoulou

Phone: +30 2310 290533

: @BSTDB; @Haroulax 


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·  The EUR 6,1 million will result in CO2 reductions equivalent to powering 127 homes for one year.

Luxembourg and Tbilisi, 24 December 2021 – The Green for Growth Fund (GGF) has partnered with Isbank Georgia, extending a EUR 6,1 million five-year facility to promote green investments throughout the country and support the decarbonization of the local economy and transition to greener energy sources. The impact of this investment will be augmented through tailored capacity building activities through the fund’s Technical Assistance Facility.

The new investment will support Isbank Georgia advance green financing in the country, particularly for energy and resource efficiency measures. The funding will enable the bank to on-lend to corporate and SME clients planning to invest in, for example, energy efficiency measures in the construction of residential buildings, as well as finance PV installations. It is estimated the GGF funding will contribute to primary energy savings of 3,700 MWh/a and CO2 reductions of 700 t/a.

On the Isbank Georgia investment, GGF Board Chairperson Olaf Zymelka said: “The GGF is delighted to partner with Isbank Georgia as they show tremendous promise in financing green energy initiatives. Access to financing is critical to Georgia’s transition to a fossil-fuel-free future, and we have full faith in the bank’s capacity to put this investment to the best use and look forward to see this partnership in action.”

Hakan Kural, Deputy Chief Executive Officer, Isbank Georgia, said: “We are proud of establishing a new partnership with GGF by signing the first loan facility for financing energy efficiency and renewable energy projects. The long-term EUR 6,1 million funding will support us to expand financing to local corporates, SMEs and households and thus increase access to “green finance” on one hand, and contribute to primary energy savings at the same time.”




The Green for Growth Fund invests in measures designed to cut energy use and CO2 emissions, and improve resource efficiency in 19 markets across Southeast Europe, the Caucasus, Ukraine, Moldova, the Middle East and North Africa. The fund provides such financing directly to renewable energy projects, businesses and municipalities or indirectly via selected financial institutions. The GGF’s Technical Assistance Facility maximizes the fund’s investment impact through support for capacity building at local financial institutions and partners. 


The GGF was initiated as a public-private partnership in December 2009 by Germany’s KfW Development Bank and the European Investment Bank, with financial support from the European Commission, the German Federal Ministry for Economic Cooperation and Development, the European Bank for Reconstruction and Development, and the Austrian Development Bank (OeEB). The fund’s growing investor base comprises donor agencies, international financial institutions and institutional private investors, including the International Finance Corporation, the Dutch development bank FMO, and the German ethical bank GLS. The GGF is advised by Finance in Motion GmbH, one of the world’s leading impact asset managers, with over EUR 2.6 billion in assets under advisory/management. MACS Energy & Water GmbH, acts as the technical advisor.  


For more information see and follow us on Twitter @GreenGrowthFund




JSC Isbank Georgia has been operating in Georgia since 2012 and is a wholly owned subsidiary of Türkiye İş Bankası A.Ş., the largest private bank in Turkey with total assets of $76 billion as of 30 June 2021. Türkiye İş Bankası A.Ş. is represented with 1,182 domestic and 22 foreign branches in five countries, as well as subsidiary banks and representative offices in six more countries. Isbank Georgia provides a wide variety of banking products and services to corporate, SME and retail clients in Georgia.


For more information see



Media contact GGF

Merle Römer

Manager Marketing & Communications

Phone: +49 (0)69 271 035-171



Media contact Isbank

Khatia Babukhadia

Head of Financial Institutions Division

Phone: +995 32 2442244


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Cyber security measures

Please be informed that recently there have been cases when civilians have been contacted by unknown persons on behalf of various commercial banks and asked to share their personal and banking data. In this regard, be kindly warned that JSC Isbank Georgia does not require its customers to share personal and banking data through communication channels (telephone, e-mail, SMS) and urges you not to share them with third parties.

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Changes in the Operational Tariffs

Please be informed that from 1st November, 2021 on cash transfers above 1 000 USD / EURO if the transfer is performed within 10 working days from its depositing, then transfer commission will be:

  • From ISBANK GEORGIA to ISBANK TURKY Branches: 0.25% +10 USD / EURO;
  • Via Internet Banking to ISBANK TURKY Branches: 0.25% +5 USD / EURO;
  • Guaranteed transfers via Internet Banking or from ISBANK GEORGIA branches to any other Banks: 0.25% +40 USD / EURO.
  • Non-guaranteed transfers via Internet Banking or from ISBANK GEORGIA branches to any other Banks: 0.25% +20 USD / EURO.
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