Individual operational services
Current account opening and maintenance
| Service | Fee |
|---|---|
| Current account opening (1) | 50 GEL |
| Active account maintenance — yearly (2) | 100 GEL |
| Inactive account maintenance — monthly (2) | 20 GEL |
| Account statement — active account | Free |
| Closed-account statement — up to 2 years | Free |
| Closed-account statement — more than 2 years | 20 GEL |
| Note issuance — Georgian (3) | 10 GEL |
| Note issuance — English (3) | 15 GEL |
| Note issuance — bilingual (3) | 20 GEL |
| Document copy from archive — up to 1 year | 10 GEL |
| Document copy from archive — more than 1 year | 20 GEL |
| Original document from archive | 50 GEL |
Cash deposit
| Service | Fee |
|---|---|
| GEL | Free |
| USD/EUR | 0.5% |
| GBP/TRY | 6% |
Cash withdrawal
| Service | Fee |
|---|---|
| GEL | 0.4%; min. 2 GEL |
| USD/EUR | 0.5%; min. 2 USD/EUR |
| TRY/GBP | 0.4%; min. 50 TRY / 2 GBP |
Money transfer from the account
| Service | Fee |
|---|---|
| Between own accounts | Free |
| Between ISBANK Georgia accounts | Free |
Domestic national-currency transfers — RTGS GEL
| Service | Fee |
|---|---|
| Rate and minimum | 0.1%; min. 2 GEL |
| Amount < 10,000 GEL | Max. 2 GEL |
| Amount 10,000–99,999.99 GEL | Max. 5 GEL |
| Amount ≥ 100,000 GEL | Max. 50 GEL |
Domestic foreign-currency transfers — RTGS USD/EUR
| Service | Fee |
|---|---|
| Up to 1,000 USD/EUR | 5 GEL |
| 1,000.01–10,000.00 USD/EUR | 10 GEL |
| 10,000.01–100,000.00 USD/EUR | 20 GEL |
| 100,000.01 USD/EUR and above | 100 GEL |
SWIFT transfers
| Service | Fee |
|---|---|
| USD/EUR/GBP — guaranteed | 0.2%; min. 40 USD/EUR/GBP; max. 500 USD/EUR/GBP |
| USD/EUR/GBP — non-guaranteed | 0.2%; min. 20 USD/EUR/GBP; max. 500 USD/EUR/GBP |
| TRY — amount ≤ 25,000 TRY | 500 TRY |
| TRY — amount > 25,000 TRY | 2%; min. 20 USD equivalent at the NBG rate on the transaction date |
| RUB | 0.2%; min. 40 USD; max. 500 USD equivalent at the NBG rate on the transaction date |
Transfers to İşbank accounts
| Service | Fee |
|---|---|
| İşbank Russia accounts — RUB — digital channel | 5 USD equivalent at the NBG rate on the transaction date |
| İşbank Russia accounts — RUB — branch | 10 USD equivalent at the NBG rate on the transaction date |
| Türkiye İş Bankası accounts — USD/EUR/GBP — digital channel | 5 USD/EUR/GBP |
| Türkiye İş Bankası accounts — USD/EUR/GBP — branch | 10 USD/EUR/GBP |
| Türkiye İş Bankası accounts — TRY — amount ≤ 25,000 TRY | 250 TRY |
| Türkiye İş Bankası accounts — TRY — amount > 25,000 TRY | 1%; min. 10 USD equivalent at the NBG rate on the transaction date |
Investigation, amendment and cancellation
| Service | Fee |
|---|---|
| Investigation / amendment / cancellation — USD/EUR/GBP | 55 USD/EUR/GBP |
| Investigation / amendment / cancellation — TRY | 400 TRY |
| Investigation — RUB — per request | 4,000 RUB |
| Amendment — RUB — per request | 500 RUB |
| Cancellation — RUB — per request | 500 RUB |
Notes
1. The account-opening fee is charged only for the first account opened. All further accounts are opened free of charge.
2. The active-account maintenance fee is charged yearly per customer, regardless of the number of accounts. The inactive-account maintenance fee is charged monthly if there has been no turnover in any of the customer’s accounts over the last 12 months. The active-account fee applies if there has been any turnover in the customer’s accounts over the last 12 months.
3. Sending a note to a specified address costs an additional 5 GEL on top of the standard fee. Standard postal service is used.
Fee collection and transfer processing
Transaction fees are charged in the currency of the transfer. The amount equals the GEL fee published under Operational Services, converted at the NBG official exchange rate in effect when the transaction is executed.
Example: For a USD 1,000 transfer via Internet Banking with a fee of GEL 5, the customer’s account is debited with the USD equivalent of GEL 5 at the NBG official exchange rate in effect when the transaction is executed.
Domestic transfers in USD and EUR are executed via RTGS, the National Bank of Georgia’s payment system. Transfers submitted by 17:30 are processed on the same business day. Transfers submitted after 17:30 are processed on the next business day. The changes related to domestic foreign-currency transfers in USD and EUR take effect on 12 October 2026.
International transfers in any currency are executed via SWIFT. Transfers submitted by 17:30 are processed on the same business day. Transfers submitted after 17:30 are processed on the next business day.
Transfers to accounts at Türkiye İş Bankası: to ensure the funds are received on the same day, submit your transfer no later than 15:30. Transfers submitted after 15:30 may be credited by the receiving bank on the next business day.